Small Arms Fire Incident Management

Incident Management Guidelines

Small arms fire is the use of rifles or handguns against a target, whether a person, vehicle, or structure, presenting a personal and psychological risk to employees, as well as secondary hazards if fired within areas with highly combustible materials. The caliber and velocity of the round as well as its composition and nature will determine the level of damage this form of threat may pose to personnel or facilities. Typically smallercaliber rounds will not penetrate commercial vehicle armoring, although explosive or armorpiercing rounds will. In addition, munitions can pose an indirect threat if fired indiscriminately, or can create secondary hazards if they ignite explosive or flammable materials. Small arms fire can also present a risk in countries when the firing of weapons is associated with demonstrations or festivals, as rounds may land with sufficient force to cause injuries.
In the event of a small arms fire incident occurring, the following points should be addressed:

Mugging or Robbery Incident Management

Incident Management Guidelines

Robbery or mugging is a risk faced in any part of the world. Companies should advise their personnel to avoid areas with high crime rates or hostile ethnic populations, as well as educate them as to personal security awareness. This can be especially relevant in poor countries or where ethnic or gender groups may be exposed to higher levels of risk. Personnel should avoid demonstrating their wealth, should carry limited cash or valuable items, and should always seek to remain in public and welllit spaces. A person who is robbed or mugged is generally advised not to be aggressive, but to hand over money and possessions without resistance, remaining calm so as not to excite the robber. Typically robberies are motivated by crime, rather than a personal grudge, and most criminals will depart after being given money or valuable items.
In the event of a robbery incident occurring, the following points should be addressed:

Threats, Coercion, and Intimidation Incident Management

Incident Management Guidelines

Coercion is the practice of compelling a person to behave in an involuntary manner either through action or inaction, by the use of threats, intimidation, or some other form of pressure or force. Extortion occurs when a person either unlawfully obtains money, property, or services from a person, entity, or institution through coercion or intimidation, or threatens a person, entity, or institution with physical or reputational harm unless they are paid money or property. Threats, coercion, or extortion of company staff or subcontractors can be detrimental to the safety and welfare of individuals, as well as to the productivity of the business activity as a whole. Critical personnel or entire workforces may not attend work if they perceive themselves to be at risk, and employees may feel forced to undermine the company by actively participating in illegal or unethical activities if they or their families are threatened.
In the event of a coercion incident occurring, the following points should be addressed:

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